i have recently stumbled across your forum after noticing that one of my colleagues in the Streatham Hill area has been posting on a forum similar to yours.
i am a duty station manager for the London Bridge area and stations such as Honor Oak Park, Forest Hill, Sydenham, Penge West and Anerley fall under my control.
Southerns motto is to "think like a passenger" and me and my team aim to deliever proactive positive customer service (although id accept this isnt always the case - but we are getting better) as part of offering improved customer service i have decided to join this forum with the aim of offering you updated information and answering any questions you may have about your stations. i not here to be abused but will endeavour to answer any questions you may have. this will all be done in my own time so you may need to bare with me at times.
Hope this helps, look forward to hearing from some of you.