thanks Roz, no I don't expect anything will be done but my complaint was taken seriously (I think). Sorry to hear about your scary experience in the Hornimans, funnilly enough I was there on Sunday afternoon with family and there were several dogs running round off the lead well away from the designated dog area - one with a muzzle on, with no owners in sight! I'm really sick of leaving parks, particularly BHF, due to dogs approaching us in an aggressive fashion, and the children's area there is no deterrent - little ones get in through the fence and bigger ones can easily jump over if they want to!