I am often disappointed by bus drivers who clearly don't know the basics of bus driving. Drivers who don't know the difference between a bus stop and a request stop, not knowing that dogs are allowed on buses, not thinking to ask someone to fold the baby buggy rather than refuse to let them on. Worst of all, drivers who don't even know how to say "move along the bus now" when a few people are crowding the door.
It happens so often that I can only assume that the drivers aren't trained properly. I'm rarely worried about the way they drive, so obviously they're trained to drive properly. It would be nice if they were also trained in other areas that make for a good bus driver.