I must say it is admirably courageous of jgdoherty to be one the pioneers in the uptake of FTTP. As a reliable connection is far more important to me than the speed per se, have been watching this thread with interest.

As a long time user of data connections, it is sadly not a surprise to me that BT treats the pioneer as more of a guinea pig. They did this with dialup, ISDN and ADSL, so for them to do the same with fibre is no surprise really.

I agree that you should expect better than that though, so best of luck with it.