I hope they can do a little more to aid customer service with the new layout. I tried to open an account in there a couple of years ago, but although there were three people behind the counter, no one was able to do it - and the person who could do it would not be in for a couple of days. I caught a bus to East Dulwich and opened an account at HSBC.

Well done to them for the relocation of the ATM and consideration of the pavement though.