Thames water latest update this evening which repeats the previous message and says absolutely nothing new.

"SE19 SE20, SE23, SE26, SE27 & SW16
No water or low pressure

Last updated: 13/02 21:17

We’re sorry to customers in the Crystal Palace area who have no water or lower pressure than normal due to a burst pipe. We are continuing to work through the night to repair the burst.

Our teams and engineers have managed to divert excess water from other areas to bring most customers back into supply, though pressure may be lower than normal, especially in taller buildings and some customers may experience a temporary loss of supply during high demand periods this evening and tomorrow morning. Some additional customers may experience no water overnight but we’re working hard to find ways to limit the time you’ll be out of supply.

As your water returns, you may notice your water is cloudy or has bubbles in it, this is due to air trapped in the pipes and is still safe to drink.

If you don’t have any water, our bottled water station located at Sainsburys Southend Lane, SE26 4PU has now closed for the evening; but you can collect bottled water from the same location from 9am tomorrow morning.

We apologise to customers who were unable to collect water from this location yesterday as we had to close the site due to a security incident.

We have been proactively contacting everyone in the affected area who has pre-registered with us as having special requirements, such as being medically reliant on water, so we can make sure we give them the help and support they need. We are also working to make sure schools and hospitals in the area have adequate alternative water supplies. If you feel you need this support in the future please sign up to our priority service register on our website: https://www.thameswater.co.uk/help/get-e...y-services

Thank you for your patience while we fix the problem. We'll continue to update this page when we have more news.

Priority services | Help | Thames Water

If someone you know needs extra help, sign up to our priority services register for free support, including braille bills and a dedicated emergency phone line."