My usual journey to work is between Forest Hill and Charing Cross National Rail station - I wondered if anyone else has encountered the same issue as me of late.

In January, I was issued with a replacement paper ticket for my annual goldcard/season ticket which allowed me to use London Underground and alight between London Bridge, Southwark, Waterloo and Charing Cross underground stations in lieu of not being able to change for South Eastern services at London Bridge. This was great as it saved me pestering the guy sat down in his little kiosk at Waterloo and the gate bunfight at London Bridge underground station.

I've recently renewed my annual goldcard and have tried to get the ticket replaced in the same way but to no avail. Both Southern Customer Services and a Southern ticket office have told me that I can no longer travel to these underground stations. I've pleaded with the fact that nothing has changed.

Has anyone else been unlucky enough to have this happen to them? Whilst I will try and plead with the underground staff, it's a massive pain to do this every day and I can't find another legitimate way of travelling on this route that doesn't incur further costs.

Am I missing something or are Southern/TfL in effect offering me one less route into town?