What I don't understand, and this is relevant both to this thread and the one about the Forest Hill laundrette, is why estate agents want to spend money on their offices anyway. Doesn't everyone look on the internet these days? Half the time property has gone even before it makes the web, never mind an agency window.

Surely these days they can lessen their overheads by cutting back on their premises, not spend more on new, more central ones?

(It's a long long time since I sold a flat. I'll never be in a position to sell, or indeed buy, one again. Maybe these fancy offices are to appeal to potential sellers? I'd love to know, genuinely.)