The grounds for refusal at first appear wrong even if the decision was correct. If you want to see what an ATM would look like that would pass the heritage test you have to look no further than Barclays, Santander, and Sainsbury's.

Sadly the council do not have adequate planning policies to protect high streets from poorly planned deliveries and refuse storage. One example of this I recently saw is in Downham, where the old Woolworths is now an Iceland. This is just next to the war memorial and now has a row of delivery trolley parked outside. You can get an idea from http://goo.gl/maps/BVLEK, although this make it look quite tidy and organised compared to what I remember. I'm quite sure that Morrisons opening in this location would be a problem for pedestrians, residents of Havelock Walk, and would be a blight on the town centre (not from the shop frontage but from their lack of plans for delivery and refuse disposal).

You could argue that all these concerns are covered by the conservation area policies and high quality design policy, perhaps that is the view of the council planning department, and if so I tend to agree. Should Morrisons appeal, I look forward to a planning inspector visiting the site and raising the same concerns that have been raised by the Forest Hill Society and businesses and residents in Havelock Walk and beyond.